Safety & Recalls

1. TRX Recall (March 2025)

We are issuing a recall for certain TRX150, TRX199, and TRX199C Series II models due to a potential safety hazard. It has come to our attention that some burner door studs may become loose during operation, posing a risk of injury or damage.

2. TFT Recall (July 2018)

We at NTI have discovered a potential issue with the secureness of a grommet seal inside selected Tft boilers. While the likelihood of failure of this component is extremely small, the safe and efficient operation of our NTI boilers is our highest priority.