Privacy Policy
Your Privacy
Your privacy is of great importance to us. As a user of this WEB SITE (the “Site”), you are valued by us and we will take appropriate measures to protect the information provided by and collected from you in the Site in connection with the functions, facilitates, products and services offered on our Site.
How Personal Information is Collected and Used
We only request and use information absolutely essential to respond to your requests for information on our products or services and to inform you of services we think may be interest to you. This may include information such as your name, address, telephone number, and e-mail address. We do not automatically collect personal information without your knowledge.
Disclosure of Personal Information
We will not disclose, sell, trade, or rent Personal Information without your prior consent, except to the extent necessary to provide you with a requested NTI Service. In certain rare circumstances, we may be compelled by law to disclose your Personal Information, such as in connection with a lawsuit or other legal proceeding. In the event disclosure is required, we will use reasonable efforts to try to secure Personal Information, including prohibiting use of the information for any commercial purpose.
In addition, we reserve the right to disclose certain information when, in its sole discretion, it determines that such disclosure is necessary to protect NTI or its employees, their right or property, or to protect the physical safety or health of employees of NTI or a member of the general public.
Protection of Information
NTI will maintain the confidentiality of the information it collects. We maintain internal practices that help protect the security and confidentiality of this information by limiting employee access to and use of this information.
Non-Confidential Information
If you sent us ideas, comments, suggestions, or questions regarding NTI’s products or services or the content of this site, NTI may use, disclose, or distribute the information to others without your permission or knowledge. NTI may use ideas, concepts, or techniques you send us for any purpose, including to develop or market our products. If you want confidential treatment of any ideas, concepts, or techniques please write to the address below.
NTI Boilers may also collect anonymous information concerning website users through the use of “cookies” in order to provide better customer service. “Cookies” are small files that websites place on users’ computers to identify the user and enhance the website experience. Visitors may set their browsers to provide notice before they receive a cookie, giving the opportunity to decide whether to accept the cookie. Visitors can also set their browsers to turn off cookies. If visitors do so, however, some areas of NTI Boilers websites may or may not function properly.
We use Hotjar/Google Analytics to better understand our users’ needs and to optimize this service and experience. Hotjar/ Google Analytics is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar/ Google Analytics uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country/City), and the preferred language used to display our website. Hotjar /Google Analytics stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. Google will not share Customer Data or any Third Party’s Customer Data with any third parties unless Google (i) has consent for any Customer Data or any Third Party’s consent for the Third Party’s Customer Data; (ii) concludes that it is required by law or has a good faith belief that access, preservation or disclosure of Customer Data is reasonably necessary to protect the rights, property or safety of Google, its users or the public; or (iii) provides Customer Data in certain limited circumstances to third parties to carry out tasks on Google’s behalf (e.g., billing or data storage) with strict restrictions that prevent the data from being used or shared except as directed by Google.
For more information Visit:
Google: www.google.com/policies/privacy/partners/
Hotjar: https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar
Links to Third Party Sites
You may be able to access third party web sites through links available on this Site. You understand and agree that your use of such third party sites, including affiliates’ sites, will by governed by the privacy statements of those sites and not by this Privacy Policy.
Access to Personal Information
If you desire access to your own Personal Information, to correct existing Personal Information, or to remove your Personal Information, please contact us at info@ntiboilers.com or using Contact Us Form on the front page of the Site. Upon receiving your request, we will delete your Personal Information from our records.